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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate - - - - 1 - - 1 1
Urgent 3 - - - 3 - 3 3 6
High 5 - - - 9 - 5 9 14
Normal 7 - - - 4 - 7 4 11
Low - - - - - - - - -

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