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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate - - - - 1 - - 1 1
Urgent - - - - 8 - - 8 8
High 4 - - - 20 - 4 20 24
Normal 7 - - - 14 - 7 14 21
Low - - - - 1 - - 1 1

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