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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate - - - - 1 - - 1 1
Urgent 4 - - - 5 - 4 5 9
High 17 - - - 10 - 17 10 27
Normal 4 - - - 11 - 4 11 15
Low - - - - 1 - - 1 1

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