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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate 1 - - - - - 1 - 1
Urgent 1 - - - 1 - 1 1 2
High - - - - 9 - - 9 9
Normal 2 - - - 15 - 2 15 17
Low - - - - 3 - - 3 3

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