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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate - - - - - - - - -
Urgent 3 - - - 3 - 3 3 6
High 6 - - - 2 - 6 2 8
Normal 6 - - - 2 - 6 2 8
Low 1 - - - - - 1 - 1

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