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New In Progress Resolved Feedback Closed Rejected open closed Total
Immediate - - - - - - - - -
Urgent 4 - - - 6 - 4 6 10
High 6 - - - 1 - 6 1 7
Normal 7 - - - 4 - 7 4 11
Low - - - - 1 - - 1 1

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